GDPR Sub-Processors

Overview

Cognician uses sub-processors to support the delivery of our services to our customers. A sub-processor can be defined as a third-party data processor engaged by Cognician that may store and process personal data of our customers (as described in the relevant Data Processing Addendum).

Security and Privacy Due Diligence

Cognician continuously evaluates the security, privacy and confidentiality practices of all proposed sub-processors that will or may have access to or otherwise process Customer Data.

Sub-Processors

The tables below list the different third-party sub-processors engaged by Cognician to perform certain functions or deliver specific services.

Infrastructure:

We use the following sub-processor to provide our cloud infrastructure environment and store our Customer Data:

Sub-Processor Entity Country Purpose
Amazon Web Services, Inc. Ireland Data Center

 

Service-Specific Sub-Processors:

Cognician works with various other third parties to provide specific functionality within the services. In order to provide the relevant functionality, these sub-processors must access Customer Data. Their use is limited to the Services indicated below:

Sub-Processor Entity Country Purpose
Google, LLC. USA Email and Cloud Storage of Documents, Video Conferencing, Mobility, and Web Meetings
Microsoft, Inc. USA Video Conferencing, Mobility, and Web Meetings
Zoom Video Communications Inc. USA Video Conferencing, Mobility, and Web Meetings
Intercom, Inc. USA Customer Support
The Rocket Science Group, LLC. – MailChimp USA Email Marketing Campaigns
HubSpot, Inc. USA Marketing, Sales, Customer Service and CRM
Box, Inc. USA Secure Content Collaboration and File Sharing
Calendly, LLC. USA Cloud Based Automated Scheduling Software

 

Integrations:

Additionally, the following third-party sub-processors may store and process personal data of our customers as part of application integrations:

Sub-Processor Entity Country Purpose
Slack Technologies, Inc. USA Internal Team Workflows and Tasks
Asana, Inc. USA Internal Team Workflows and Tasks

This list is subject to change, so please check back frequently for updates.